1.2 Explain How Duty of Care Relates to Duty of Candour
Candour is the process of having qualities that involve being honest and open. Now, the question is, what is the role of truthfulness? It ensures that businesses are honest and up-front with their customers. It tells providers what to do when things go wrong with the overall tasks. This can include telling people what happened, supporting them, and saying sorry. We will help you understand how does duty of care relate to duty of candour and other factors.
Being honest and taking care of business is the task of candour. For instance, a doctor should tell their patient if there is something wrong with their treatment or surgery while they are doing their job. Read this sample to find out more about the responsibility, to be honest. We will also explain how duty of care relates to duty of candour and other essential things.
What Does “Duty of Candour” Mean?
The History:
Before we describe how duty of care relates to duty of candour, let’s dig into the history of Duty of Candour. By looking at the Care Quality Commission, we found that the duty of candour was put in place in late 2014 because of worries about the Mid Staffordshire NHS Foundation Trust investigations. It also fits with a movement Robbie Powell’s parents started before they died in a tragic accident in the late 1990s. Here, the general need for a legal requirement for him to be honest was shown.
Duty of Candour
To define the term duty of care means;
“Public Health England says that the duty of candour is the responsibility that needs services to take certain steps to fulfil their duty of candour whenever something bad happens.”
Doctors and other healthcare workers need to know that if something goes wrong, they must be honest with their patients about what happened. The job of candour involves many different tasks, so you have to do the following:
- If something goes wrong, the doctor must tell the patient or, if necessary, the patient’s defender, caretaker, or family;
- A doctor should apologize to the patient or, if necessary, to the patient’s defender, caretaker, or family;
- If possible, a doctor should give the right treatment or help to make things better.
- A doctor should also fully explain the short-term and long-term effects of what happened to the patient or, if necessary, the patient’s advocate, caretaker, or family.
Duty of Care in Providing Support Services
We will describe how the duty of care affects own work role to understand it better. As soon as you start giving someone care and support, you have a duty of care to protect them from harm, abuse, or damage and look out for their well-being as much as you can.
How Does the Duty of Candour and Duty of Care Relate to Each Other?
To describe how duty of care relates to candour;
“Duty of candour” relates to “duty of care” because they both help people who are getting care stay healthy, safe, and happy. Duty of candour also makes duty of care possible because it shows a willingness to giving the best care services possible.
Regulations on the Duty of Candour
By looking at the Duty of Candour page on the Public Health England website, we learned that the professional duty of candour is to be honest and open with the patient no matter what. Implementing consistent answers across health and social care is part of duty of candour training.
Any unplanned, unintended, or unexpected thing that happened to a service user during a regulated activity that, in a healthcare professional’s fair opinion, could lead to:
- Damage to the service user’s mind that is severe, mild, or long-term.
- If the death was caused by the incident and not by the service user’s illness or condition, or if the incident caused the service user serious, moderate, or long-term psychological trauma.
Openness and Transparency
“A common culture of serving and protecting patients and rooting out bad practice will not spread throughout the system without insisting on openness, transparency, and honesty everywhere,” says the Department of Health and Social Care.
Why Audits are Important?
The value of audits includes things like the invitation, sample collection, reporting, findings, and actions, among other things. There may not be enough at any of these levels, or an underlying problem may not have been found even though the program worked well.
An audit is a great way to find out if there are any problems with any of these processes. It also helps make the whole process better for people in the future. Without the audit, there would be no way to learn important lessons from certain cases.
Most of the time, reports will not show anything is wrong. No matter what they found, telling the patients about the data shows that an organization is open and honest.
The audit should look carefully at certain parts to find any wrong information or mistakes. The review should think about and list the following:
- Is the screening process being done right or not?
- Is the program in line with professional standards and requirements at the national level?
Providing Information to the Patient or Their Family
When a patient or family comes in for their first appointment after a negative screening:
That the screening program regularly looks at all past screening results, and that if they want to talk about these results, they should talk to the doctor in charge of their care or intervention.
When to provide the details
Clinicians need to be flexible and share information with patients at a time that works for them. It is the service provider’s or the clinician’s job to make sure that:
- The screening service knows what has been found.
- Once the results of the next audit are known, they are written down locally.
During the patient’s care, you can figure out when the best time is to give them the audit result. However, the right time to share facts is during therapy or after therapy. By that time, the patient and the doctor who treated or helped the patient may have become close.
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